Frequently Asked Questions
Everything you need to know about your SGT GRIT order, shipping, and apparel care.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, standard delivery typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed apparel. Items must be in their original condition with tags attached. Please visit our Returns Portal to start your request.
How should I care for my SGT GRIT apparel to prevent shrinking?
To maintain the quality and fit of your garments, we recommend machine washing in cold water with like colors and tumbling dry on low heat. Avoid using bleach or ironing directly on printed graphics.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines vary by country and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit. If you are between sizes, we generally suggest sizing up for a more relaxed fit.